Third-party service companies and providers want to offer convenient and accessible care that creates an impact. Virtual care agents can assist patients who are in remote areas or have behavioral, financial, and physical barriers to meet individually.
Introduction
Some companies, like Scriberunners, provide virtual care agents who can assist in addressing the requirements of those living with numerous serious conditions, and can be performed almost completely remotely.
In this article, we will review the concept of virtual care management, its role, and the way this concept leads to enhanced outcomes and cost-effectiveness.
What Is Meant By Virtual Care Management?
Virtual care management incorporates utilizing technology to virtually observe, engage with, and provide healthcare services for patients. These services are offered digitally outside the in-person and typical in-clinic appointment. The sort of services provided includes a variety of care coordination functions and can entail:
- Community resources and referrals
- Self-management support
- Patient education and engagement
- Health coaching and motivational interviewing
- Goal setting and patient care planning
- Observing important signs through remote patient monitoring
- Medication management and reconciliation
- Disease management
- Chronic care management
Virtual care agents can amalgamate passive remote monitoring, asynchronous communication, and immediate communication.
What Is The Role of a Virtual Care Manager?
A virtual care manager assists patients in managing their serious or complex health conditions just like an in-office and traditional care manager. They act as a trust coach and advocate, observe medication compliance, create care plans, administer evaluations, and coordinate medical treatment.
In numerous techniques, they play an imperative role as advocates for patients. This assists them in solving issues and eradicating hurdles to maintain the treatment plan and attain their health objectives.
The major difference is that a virtual care agent utilizes digital technologies to coordinate, engage, and communicate with providers and patients, and community resources.
What Are The Types of Technology Virtual Care management utilizes to Facilitate With Severe Diseases?
A virtual care manager utilizes numerous digital approaches and technologies that facilitate continuous patient engagement, education, and communication, including:
- Remote Patient Monitoring (RPM)
- Videoconferencing
- Online forums and forms
- Secure texting
- Phone calls
The best communication tool or approach will be dependent on the patients. Their comfort and access with technology, the phase and nature of the relationship, and the sort of information exchanged.
While the majority of these technologies are concentrated on asynchronous or immediate communication, RPM uses integrated devices that gather and carry patient clinical data through Bluetooth-connected or cellular devices.
RPM devices entail standalone and wearable devices, like pulse oximeters, smart scales, glucose meters, and blood pressure monitors.
The transmission and monitoring of a patient’s important signs and other health information, like scriberunner, can identify alert care team members and data points for review and potential intervention.
How Virtual Care Management Leads To Cost-Effectiveness and Care Delivery?
Virtual care management leads to cost-effectiveness and care efficiency by improving a patient’s access to continuous health care. This decreases the requirement for in-person visits and offers an increasingly impactful and profound technique for severe disease management.
It also supports more responsive and rapid communication between care managers, providers, and patients. Finally, enhanced access, comprehensive engagement, and continuous oversight can cause lower healthcare expenditures in both the long and short term.
Value-based care (VBC) encourages providers to take huge responsibility for outcomes, cost, and care quality. VBC focuses on results as a technique to view compensation.
One of the immediate tools utilized in value-based care frameworks, other alternative payment contracts, and health plan-health mechanism system partnerships, is via coordinated care.
Virtual care management allows virtual care coordination, encouraging care managers to engage patients to utilize digital technologies. Through cost-effective, continuous, and consistent touchpoints, value-based care allows:
- Decrease admissions
- Eliminate expensive healthcare channels
- Affect health results
- Offer patient oversight
Frequently Asked Questions (FAQs)
What is meant by virtual care management?
Virtual care management incorporates utilizing technology to virtually observe, engage with, and provide healthcare services for patients. These services are offered digitally outside the in-person and typical in-clinic appointment.
What Are The Types of Technology Virtual Care management utilizes to Facilitate With Severe Diseases?
- Remote Patient Monitoring (RPM)
- Videoconferencing
- Online forums and forms
- Secure texting
- Phone calls