We provide a top-notch medical answering service for assistance in Healthcare
Attract more patients without losing focus on your practice, as we prioritize all inbound calls.
You Attain Prompt Patient Support Quickly
Do you find it challenging to manage your active patients and incoming calls simultaneously? Is it complex to answer queries on calls? We understand that!
Can you hire someone at an affordable rate to manage inbound calls after some hours?
We have a suitable solution for your issue. We provide a medical answering service. We have medical answering assistants to manage patient information, schedule appointments, provide information, and attend inbound calls. This will help you to save time and raise your patient base.
Three Areas We Serve
For Small Practices
Small practitioners sometimes ignore the significance of Medical Answering services. However, we keep it equally effective and affordable so they can go flawlessly with their practice.
For Homecare
We offer medical answering services for home care support for patients who require personal care. These services permit patients to reach out to experts at any moment without any delay.
For Hospitals
Hospitals deal with various health departments and patients. We have answering assistants who provide informed replies and take over calls regularly to guarantee that the healthcare procedure stays flawless.
6 Aspects of Medical Answering
Answering Calls
We resolve queries and offer the patients the requested data regularly. Therefore, callers don’t get delayed replies or are kept on hold strategically.
Appointment Scheduling
We take into consideration scheduling appointments and responsibilities for your patients over the phone. We also keep your calendar organized and upgraded to organize things for you.
Triage Responsibilities
We manage triage responsibilities, managing patient based on their emergency level. We also offer important guidelines during emergencies and link them very early.
Available Anytime
Scriberunner’s all-the-time availability enhances your reliability and patient trust in your health service. We also offer after-hours service to answer medical queries.
Message Taking
Patients have various queries and concerns, sometimes resolved by particular specialists and departments. We convey messages to the relevant departments and offer prompt replies to patients.
Call Queue Management
We have assistants who manage numerous calls, so patients don’t have to wait for their health issues. We resolved this all without any delay or hassle while maintaining a customized approach.
Why Would You Want To Collaborate With Us?
Patient Satisfaction
We reply to your calls on time without leaving or holding automated voicemails. We attend to those who assist us in winning patients’ trust.
Efficient Workflow
Our efficient workflow includes triage assistance and appointment scheduling. We have medical answering specialists who assist you in concentrating on your medical practice.
Cost-Effectiveness
We have cost-effective medical answering solutions that enable you to save the expenses of recruiting on-site employees without sacrificing work efficiency.
Free Trials
We provide free trials for our medical answering services. You can function for a week before the process you get on board with us. This will enable you to manage services without subscribing to them.
4 Steps To Get Onboard With Us
Consultation Call
We will make the primary call to understand and discuss your expectations, demands, and requirements to agree on a plan.
Planning Your Requirements
Then, we plan and develop strategies based on the demands and requirements we discussed during our primary consultation calls.
Implementing
We educate our team as per your requirements to match your preferences. We implement mock tests and hold discussions to guarantee your satisfaction.
Continuous Support
We offer continuous support via active monitoring of performance and outcomes. It raises positive outcomes and eliminates weaknesses.
Client Reviews
Calan Murphy
I want to take some time to appreciate Scriberunner for their incredible work. Their commitment to patient care, efficiency, and precision is extremely commendable. This team consistently goes beyond to guarantee authorization.
Bento Ritzz
Their healthcare answering service is HIPAA compliant. They put in top-notch efforts into keeping your patients’ information secure and safe with us. We safeguard the confidentiality and sensitivity of data with sincerity.