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Medical Support
That Works While You Sleep
From the first phone call to the final claim payment, ScribeRunner handles the
administrative work that's stealing time from your patients and your family.
Transform Your
Medical Practice
One partner. Six services. Zero after-hours charting. ScribeRunner handles scribing, scheduling, insurance verification, documentation, and billing, all under one HIPAA compliant roof. Replace three vendors with one, and stop reconciling handoffs.
Run with us
Services
Virtual Medical Scribes (VMS) & Virtual Medical Assistants (VMAs)
Stop writing notes during visits. Start making eye contact again.
Best for: Providers who want to leave the clinic when the last patient does
Support Includes: Real time or async documentation, full EHR support
Virtual Receptionists
(VR)
Provide first level support at all times
Best for: Call-heavy offices and practices
Support Includes: Inbound call handling, patient appointment scheduling, message taking, call routing, and mental health remote receptionist service
Scheduling Department Services (SDS)
ScribeRunner handles scheduling for you end-to-end so your team can stay focused on your clients.
Best for: Clinics & offices needing centralized scheduling
Support Includes:Patient appointment scheduling, calendar management, reminders, follow-ups
Clinical Documentation Specialists (CDS)
Keep your workflow running at top speed
Best for: Practices needing high-volume automated medical documentation support
Support Includes: Clinical note writing, transcription, EHR data management and EHR Documentation Support
Insurance Verification Services (IVS)
Eligibility & Benefits Verification Services and Pre-Authorization Services
Best for: Practices needing accurate patient eligibility checks
Support Includes: Insurance eligibility, benefits verification services, prior authorization support
Revenue Cycle Management (RCM)
Let’s work together to eliminate denials, speed up payments, and simplify your financial workflow
Best for: Billing & finance teams
Support Includes: Claims submission, denial management, coding support, payment posting
Technology & Security
ScribeRunnerAI is continually finding new ways to automate scheduling tasks, accelerate communication, and increase accuracy—further enhancing the speed and efficiency of your operations. At the same time, our team is gaining the necessary expertise to successfully utilize our AI tools to provide the best possible client experience.
We work seamlessly with your EHR/PM system.
Tools & Systems We Work With
EHRs
EPIC, Athenahealth, Cerner,
eClinicalWorks, AdvancedMD,
DrChrono, Kareo, TherapyNotes,
SigmaCare, PCC, Optima, and more
Dialers
Google Dialer
Connect UC
OneVoice
Fax & Messaging
HumbleFax
SMS platforms
Imaging Portals
Zwanger, Standup MRI,
Northwell, Mainstream Radiology, LHR
E-Prescriptions
Managed securely within connected systems
We're built for flexibility—if your system isn’t listed, we’ll learn it and give your clients a smooth and reliable experience.
All workflows are:
HIPAA Compliant
Access-controlled
Securely documented
Audited for accuracy
Why Practices Choose ScribeRunner
Full Administrative Coverage
Not just scheduling—we handle records, imaging, communication, and medication workflows.
Fast Onboarding
Be fully operational quickly with minimal disruption.
Multi-System Expertise
We work seamlessly across EHRs, specialties, portals, and communication tools including human oversight providing a range of services including as an orthopedic virtual scribe service and as virtual scribes for Epic EHR and Athenahealth virtual assistants.
Security and Privacy
Every team member follows strict compliance, security, and confidentiality standards including being HIPAA-Certified.
Customized Workflows
We adopt your clinic’s unique processes—never the other way around.
Quality-Focused
Call monitoring, documentation reviews, and standardized processes keep accuracy high.
ScribeRunner prides ourselves on:
Faster turnaround
Reduced administrative burden and provider burnout
Improved billing readiness
Consistent, compliant records
Dedicated healthcare-trained support
Features Included With Every Service
Dedicated, trained
professionals
Role-specific onboarding
Workflow and system alignment
HIPAA-aware processes &
safeguards
Ongoing performance
monitoring
Flexible scaling as needs change
No long-term contracts
We Support
Specialty practices
Outpatient clinics
MDS Coordinators
Primary care groups
Surgical centers
Clinical Administrators
Behavioral & mental health
Multi-location practices
Rehabilitation Administrators
Imaging centers
Physicians & Nurse Practitioners
And more
Run With Us
*Final pricing provided via custom quote. Rates vary by specialty, volume, and coverage.
FAQ
Q: How do I get started with ScribeRunner?
Contact us to schedule a meeting or booking a demo - we’ll get you up and running right away.
Q: When are you available to book appointments/what are your hours?
Our core support hours are Monday–Friday, 9 a.m. to 5 p.m. EST, with 24/7 coverage available for scribing and urgent workflows. Weekend coverage is available on request.
Q: Where is your staff located?
We operate a global team. All staff, regardless of location, are trained on HIPAA, work exclusively from secured, access-controlled environments, and are supervised by US-based clinical and legal leads.
Q: How do I get a quote? What is pricing like?
ScribeRunner represents savings in most situations when compared to major competitors. We know your work situation is unique and want to make sure you are charged only for what you need - no hidden costs or surprises. Schedule a meeting to receive quick turnaround on an accurate quote.
Q: What is ScribeRunnerAI?
ScribeRunnerAI is our proprietary AI engine. It drafts notes, extracts data, and runs first-pass checks. Every output is then reviewed by a trained human specialist before it reaches you. We don't ship raw AI output.
Q: Are you HIPAA compliant? How do I know my data is secure?
Yes. We're HIPAA-compliant, SOC 2 Type II certified, ISO 27001 and ISO 9001 certified, and currently pursuing HITRUST certification. All data is encrypted in transit and at rest, and access is logged and audited.
Q: What if I need something urgently?
Urgent requests are handled by our 24/7 escalation team. Call (786) 866-7849 or email info@scriberunner.com with "URGENT" in the subject line and we'll respond within 15 minutes during business hours.
Q: What do I do if I need to adjust my service or change an appointment?
Any adjustment can be addressed swiftly. Contact us to make a change or reschedule.