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Legal Support
Empowering US law firms through virtual expertise, blending AI with elite human specialists
to handle your documentation, records, and legal operations.
Our Core Legal Services
Medical Records Coordinators
We cut through the red tape, contacting hospitals, clinics, diagnostic centers, and vendors to obtain the records your case demands, using HIPAA-compliant authorizations, POA, or standard release forms.
Medical record requests submitted to all providers and facilities
Persistent follow-ups until records are confirmed complete
Verification and confirmation of record completeness
Real-time tracking and status updates throughout retrieval
Records labeled and uploaded into your legal case management software (e.g., SmartAdvocate, Filevine)
Medical Summaries
✦ AI + Human Expertise
Once records are received, our team, powered by a blend of AI technology and skilled human reviewers, structures and verifies them for immediate legal use, formatted for demand packages, depositions, and trial preparation.
Chronological medical timeline from intake to resolution
Diagnosis, treatment plans, and evaluation summaries
Key findings and critical clinical observations
Progress notes and functional status highlights
Identification of gaps, inconsistencies, or missing records
Formatted for use in demand packages, depositions, and trial prep
Physician Affidavits
✦ AI + Human Expertise
We draft legally precise affidavits for provider review and signature, grounded in finalized medical records, supporting causation arguments and expert submissions in US court proceedings.
Drafted based on finalized, reviewed medical records
Supports causation, standard of care, and liability positions
Formatted to meet US court filing requirements
Coordinated directly with treating or reviewing physicians
Reviewed for accuracy and completeness before provider sign-off
Case Preparation & History Support
✦ AI + Human Expertise
Our team combines AI-powered tools with experienced legal support staff to build comprehensive case files, ensuring attorneys walk into every meeting, deposition, or mediation fully prepared.
Full case history compilation and organization
Intake documentation and liability screening support
Demand package preparation and medical cost summaries
Deposition and trial binder preparation
Ongoing case updates and real-time status tracking
Seamless integration with SmartAdvocate and other case management platforms
Legal Virtual Receptionist (VR)
Our virtual receptionists adapt perfectly to represent your firm — ensuring you never miss an inbound call, even after hours, during peak volume, or when you are with a client. Every caller receives a clear, professional experience that reflects your firm's standards.
Inbound & Outbound Call Handling
Answering and placing calls on behalf of your firm using your script and brand voice.
Overflow Coverage
Consistent coverage with no missed calls, scale up or down as your firm needs.
Message Taking & Call Routing
Detailed message capture and intelligent routing to the right attorney or staff member.
Appointment Scheduling
Booking client consultations and coordinating attorney calendars with zero dropped appointments.
Why Firms Choose ScribeRunner
95%+
Record retrieval success rate
HIPAA
Fully compliant workflows
AI + Human
Blended review process
Weekly
Transparent reporting
Cost Savings
vs. in-house staff
Detailed preference logs for every client and case type
95%+ record retrieval success rate across all provider types
A trusted resource combining consistent human and AI support
Fully HIPAA-compliant workflow from intake to file delivery
Cost-effective alternative to expanding in-house staff
Transparent weekly and monthly performance reporting
Industries & Case Types We Support
Personal Injury
Medical Malpractice
Workers' Compensation
Trip & Fall
Workplace / Employment
Discrimination
Criminal Cases
Auto Accidents
Mass Tort
FAQ
Q: How do I get started with ScribeRunner?
Contact us to schedule a meeting or booking a demo - we’ll get you up and running right away. Onboarding usually takes between 5-7 business days.
Q: When are you available to book appointments/what are your hours?
Because our staff is located globally, in the U.S., Pakistan and the Philippines, we can offer assistance 24 hours a day and 7 days a week - Go ahead and contact us right now.
Q: Where is your staff located?
ScribeRunner is supported by teams in the U.S., Pakistan, and the Philippines for true 24/7 coverage - Let us know what you need and we can run with it globally.
Q: How do I get a quote? What is pricing like?
ScribeRunner represents savings in most situations when compared to major competitors. We know your work situation is unique and want to make sure you are charged only for what you need - no hidden costs or surprises. Schedule a meeting to receive quick turnaround on an accurate quote.
Q: What is ScribeRunnerAI?
ScribeRunnerAI (SAI TradeMark) is our proprietary Artificial Intelligence software designed to specifically handle data extraction, query generation and analysis, programmed with an emphasis on security and compliance. Our ScribeRunner team of specialists is trained to efficiently analyze the data output of ScribeRunnerAI, to eliminate errors, and make sure tasks are customized for your needs. The system is specific and self-improving, creating efficiencies and workflows that respond directly to your unique needs.
Q: Are you HIPAA compliant? How do I know my data is secure?
ScribeRunner is HIPAA compliant for medical data protection. Our employees also undergo confidentiality training and follow internal quality audit protocols to ensure consistent safe and worry-free performance.
Q: What if I need something urgently?
Urgent matters can be expedited with very reasonable additional fees. Reach out to us to learn more.
Q: What do I do if I need to adjust my service or change an appointment?
Any adjustment can be addressed swiftly. Contact us to make a change or reschedule.