Insurance Verification 
Services

Empowering medical and legal professionals through virtual expertise.
We blend cutting edge AI with elite experts to handle your documentation.

Insurance Verification Services

Eligibility & Benefits
Verification Services
and Pre-Authorization
Services

Best for:

Practices needing accurate patient eligibility checks

Support Includes:

Insurance eligibility, benefits verification services, prior authorization support

We save your staff from insurance paperwork:

ScribeRunner can fully verify every patient – no delays, no headaches. Your patients are ready when they walk in the door.

Trust our top-rated authorization team to offer personable stewardship, consistency, accuracy and speed. Our IVS/PA authorization service verifies insurance coverage, documents all verification and authorization details in a patient’s EHR.

We’ll run with

Eligibility & benefits verification services
Copay, coinsurance, and deductible breakdown
Prior authorization requirement checks
Submission, tracking, and follow-up
Communication of approvals, denials, or pending status
Full documentation inside your EHR
HIPAA-aligned workflows & payer compliance
And more…

Featuring

Walk-in & same-day verifications
Authorization denial management & appeals
Claims denial management (auth-related)
Retro-authorizations
Medical necessity documentation review
Patient outreach for missing information
After-hours & urgent-case support

How ScribeRunner 
IVS serves your needs

Automated eligibility data extraction
Missing-information alerts
Authorization prediction based on CPT & DX
In development: real-time payer APIs, 
automated dashboards & unified PA portal

Other Services

Virtual Medical Scribe (VMS)
and Virtual Medical Assistants (VMAs)

Stop writing notes during visits.
Start making eye contact again.

Best for: Providers who want to leave the
clinic when the last patient does

Support Includes: Real time or async
documentation, full EHR support

Scheduling Department
Services (SDS)

We handle scheduling for you end-to-end
so your team can stay focused on patient care.

Best for: Clinics & offices needing
centralized scheduling.

Support Includes: Patient appointment
scheduling, calendar management,
reminders, follow-ups.

Virtual Receptionists 
(VR)

Provide first level support at all
times

Best for: Call-heavy offices and practices.

Support Includes: Inbound call handling,
patient appointment scheduling, message
taking, call routing, and mental health
remote receptionist service.

Clinical Documentation
Specialists (CDS)

Keep your workflow running at
top speed.

Best for: Practices needing high-volume
automated medical documentation support.

Support Includes: Clinical note writing,
transcription, EHR data management and
EHR Documentation Support.

Nurse Auditors (NA)

Keep your facility audit-ready and revenue protected.

Best for: Skilled Nursing Facilities,
Post-Acute Care Facilities.

Support Includes: Clinical Audits,
Minimum Data Set (MDS), Patient Driven
Payment Model (PDPM), Quality
Measures (QM), Survey Preparedness, Quality Initiative Program (QIP).