Revenue Cycle
Management
Empowering medical and legal professionals through virtual expertise.
We blend cutting edge AI with elite experts to handle your documentation.
Revenue Cycle Management
Let’s work together
to eliminate denials,
speed up payments,
and simplify your
financial workflow
Best for:
Billing & finance teams
Support Includes:
Claims submission, denial management, coding support, payment posting
ScribeRunner provides accurate collections and faster payments. Our team manages every step of the financial workflow process so your practice gets paid accurately, on time, and without disruption.
Insurance Eligibility
& Benefits Verification
Services
Confirming coverage, benefits, deductibles, copays, and limitations before an appointment
- Real-time verification
- Detailed benefits breakdown
- Policy restrictions and carve-outs
- Eligibility summaries delivered to staff
Prior Authorization
Management
Managing the authorization process — quickly, accurately, and with personalized customer service.
- Gathering clinicals & documentation
- Submissions for payment
- Continuous follow-up until approval
- Managing denials, re-submissions, and escalations
Charge Capture
& Coding Support
We ensure every service is captured, coded, and submitted correctly the first time.
- CPT/ICD-10 review
- Missing charges audit
- Claim accuracy checks
- Specialty-specific support
Claims Submission
& Management
We submit clean, complete claims to minimize rejection and accelerate reimbursement.
- Daily claim submission
- Clearinghouse monitoring
- Error correction & resubmission
- Rejection resolution
Payment Posting
& Reconciliation
Every payment and adjustment is posted promptly and accurately, creating clean financial records for your practice.
- EFT/ERA posting
- Manual payment posting
- Daily reconciliation
- Adjustment validation
Denial Management
& Appeals
We don’t just “work denials” — we eliminate their root causes and fight aggressively for every dollar owed.
- Denial root-cause analysis
- Corrected claims
- Appeal preparation & submission
- Tracking until resolution
Charge Capture
& Coding Support
We ensure every service is captured, coded,
and submitted correctly the first time.
- CPT/ICD-10 review
- Missing charges audit
- Claim accuracy checks
- Specialty-specific support
Prior Authorization
Management
Managing the authorization process —
quickly, accurately, and with personalized
customer service.
- Gathering clinicals & documentation
- Submissions for payment
- Continuous follow-up until approval
- Managing denials, re-submissions, and escalations
Insurance Eligibility
& Benefits Verification
Services
Confirming coverage, benefits, deductibles,
copays, and limitations before an appointment
- Real-time verification
- Detailed benefits breakdown
- Policy restrictions and carve-outs
- Eligibility summaries delivered to staff
Claims Submission
& Management
We submit clean, complete claims to minimize
rejection and accelerate reimbursement.
- Daily claim submission
- Clearinghouse monitoring
- Error correction & resubmission
- Rejection resolution
Payment Posting
& Reconciliation
Every payment and adjustment is posted
promptly and accurately, creating clean
financial records for your practice.
- EFT/ERA posting
- Manual payment posting
- Daily reconciliation
- Adjustment validation
Denial Management
& Appeals
We don’t just “work denials” —
we eliminate their root causes and fight
aggressively for every dollar owed.
- Denial root-cause analysis
- Corrected claims
- Appeal preparation & submission
- Tracking until resolution
We work seamlessly with
your EHR/PM system.
Supported systems include:
EPIC, Athenahealth, Cerner, eClinicalWorks, AdvancedMD, DrChrono, Kareo, TherapyNotes, SigmaCare, PCC, Optima, and more.
Patient Billing & Support
Clear, accurate billing that improves patient satisfaction
and reduces confusion.
- Statements and notifications
- Payment plan support
- Patient-friendly explanations
- Dedicated support queue
We deliver consistent revenue — consistently.
99%
accuracy
in eligibility
& benefits checks
Faster claim
turnaround
with proactive
follow-up
30–50%
fewer denials
within 90 days
Other Services
Virtual Medical Scribe (VMS)
and Virtual Medical Assistants (VMAs)
Stop writing notes during visits.
Start making eye contact again.
Best for: Providers who want to leave the
clinic when the last patient does
Support Includes: Real time or async
documentation, full EHR support
Scheduling Department
Services (SDS)
We handle scheduling for you end-to-end
so your team can stay focused on patient care.
Best for: Clinics & offices needing
centralized scheduling.
Support Includes: Patient appointment
scheduling, calendar management,
reminders, follow-ups.
Virtual Receptionists
(VR)
Provide first level support at all
times
Best for: Call-heavy offices and practices.
Support Includes: Inbound call handling,
patient appointment scheduling, message
taking, call routing, and mental health
remote receptionist service.
Clinical Documentation
Specialists (CDS)
Keep your workflow running at
top speed.
Best for: Practices needing high-volume
automated medical documentation support.
Support Includes: Clinical note writing,
transcription, EHR data management and
EHR Documentation Support.
Nurse Auditors (NA)
Keep your facility audit-ready and revenue protected.
Best for: Skilled Nursing Facilities,
Post-Acute Care Facilities.
Support Includes: Clinical Audits,
Minimum Data Set (MDS), Patient Driven
Payment Model (PDPM), Quality
Measures (QM), Survey Preparedness, Quality Initiative Program (QIP).
Insurance Verification Services (IVS)
Eligibility & Benefits Verification Services
and Pre-Authorization Services.
Best for: Practices needing accurate patient
eligibility checks.
Support Includes: Insurance eligibility,
benefits verification services, prior
authorization support.
Revenue Cycle Management
(RCM)
Let’s work together to eliminate denials, speed
up payments, and simplify your financial
workflow.
Best for: Billing & finance teams.
Support Includes: Claims submission, denial
management, coding support, payment
posting.