Scheduling Department
Services
Empowering medical and legal professionals through virtual expertise.
We blend cutting edge AI with elite experts to handle your documentation.
Scheduling Department Services (SDS)
ScribeRunner
handles scheduling for
you end-to-end so your
team can stay focused on
your clients.
Best for:
Clinics & offices needing centralized scheduling
Support Includes:
Patient appointment scheduling, calendar management, reminders, follow-ups
Let ScribeRunner Manage:
Appointment Scheduling & Coordination
Across multiple locations—booking, confirming, rescheduling, and following up.
Communication
Management
Relaying messages, answering questions respectfully and empathically, keeping everyone connected and clients happy.
Records
& Document Support
From uploading documents to retrieving imaging, we handle documentation to ensure everything a client needs is prepped and follow-up is consistent.
Tools
& Systems We Work With
- EHRs: EPIC, Athenahealth, Cerner, eClinicalWorks, AdvancedMD, DrChrono, Kareo, TherapyNotes, SigmaCare, PCC, Optima, and more
- Dialers: Google Dialer, Connect UC, OneVoice
- Fax & Messaging: HumbleFax, SMS platforms
- Imaging Portals: Zwanger, Standup MRI, Northwell, Mainstream Radiology, LHR
- E-Prescriptions: Managed securely within connected system
We're built for flexibility — if your system isn’t listed, we’ll learn it and give your clients a smooth and reliable experience.
Our System Provides
- Detailed preference logs
- Standardized scheduling + documentation workflow
- Daily QA checks
- Clear communication channels (Google Chat, email)
- Multilingual call support
Streamline your professional life with ScribeRunner.
Other Services
Virtual Medical Scribe (VMS)
and Virtual Medical Assistants (VMAs)
Stop writing notes during visits.
Start making eye contact again.
Best for: Providers who want to leave the
clinic when the last patient does
Support Includes: Real time or async
documentation, full EHR support
Scheduling Department
Services (SDS)
We handle scheduling for you end-to-end
so your team can stay focused on patient care.
Best for: Clinics & offices needing
centralized scheduling.
Support Includes: Patient appointment
scheduling, calendar management,
reminders, follow-ups.
Virtual Receptionists
(VR)
Provide first level support at all
times
Best for: Call-heavy offices and practices.
Support Includes: Inbound call handling,
patient appointment scheduling, message
taking, call routing, and mental health
remote receptionist service.
Clinical Documentation
Specialists (CDS)
Keep your workflow running at
top speed.
Best for: Practices needing high-volume
automated medical documentation support.
Support Includes: Clinical note writing,
transcription, EHR data management and
EHR Documentation Support.
Nurse Auditors (NA)
Keep your facility audit-ready and revenue protected.
Best for: Skilled Nursing Facilities,
Post-Acute Care Facilities.
Support Includes: Clinical Audits,
Minimum Data Set (MDS), Patient Driven
Payment Model (PDPM), Quality
Measures (QM), Survey Preparedness, Quality Initiative Program (QIP).
Insurance Verification Services (IVS)
Eligibility & Benefits Verification Services
and Pre-Authorization Services.
Best for: Practices needing accurate patient
eligibility checks.
Support Includes: Insurance eligibility,
benefits verification services, prior
authorization support.
Revenue Cycle Management
(RCM)
Let’s work together to eliminate denials, speed
up payments, and simplify your financial
workflow.
Best for: Billing & finance teams.
Support Includes: Claims submission, denial
management, coding support, payment
posting.